Customer Reviews for Legends Honda
When it comes to choosing a dealership, few things carry more weight than the honest experiences of real customers. Legends Honda in Kansas City has built a strong reputation throughout Kansas, Missouri and beyond by doing things the right way with transparent pricing, no-pressure sales, attentive service and a genuine commitment to the people who walk through the door. As a proud member of Baxter Auto Group, our Kansas City Honda dealership holds itself to a high standard, and the feedback from our customers reflects that every day.
Read on to see what area drivers are saying about their experiences with us.
Dealer Rater
Yelp
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What Kansas City Drivers Are Saying
"I was in quite a pinch with my old car's transmission clearly failing and a road trip with my dog to the East Coast for the holidays coming up in a couple of weeks. There was a used car in my price range that I saw had just popped up on Legends website and when I called them, they said it had just been traded in and hadn't gone through inspection yet but that I was welcome to come up and take a look. When I got there our salesperson was extremely helpful in showing me the car and letting me drive it around the lot with him. Then he gave me plenty of alone time to check it out thoroughly. After expressing interest in the vehicle he then had me work with the sales manager who helped push the car to the top of their inspection list so that I could purchase it as soon as possible pending a full test-drive. They had the car ready in 4 days and when I saw it again, I couldn't believe how clean it was compared to when I saw it right after it got traded in. They did an incredible job detailing it and addressing many of the original issues. The sales manager was very thorough and informative during the purchase and gave me fair value for my junker as a trade-in. I'm leaving in a few days for the east coast and I'm excited to drive the car I got from Legends Honda. They may have cleaned it up too well because now I don't really want my dog in the car!"
"I've purchased five cars at five different dealerships, and Legends Honda was by far the best experience I've had. From the initial call to finalizing the sale, they were professional, helpful and knowledgeable every step of the way. Special shoutout to the finance manager and our salesperson for helping me find the perfect car for my family and making the whole process hassle-free. I walked in the door at about 2 p.m., negotiated a fair value for my trade, told them what kind of car I was looking for and the budget I wanted to stick with, and they nailed it. Had me in the right car in no time, finance was painless and fully transparent, and I was driving off the lot by 6:30. I can't stress enough how easy and fair the buying process was. The car said $32,000 on the sticker. $32,000 is what I paid. No BS. No nickel and diming, no 'administration fees,' nothing. That's the way to buy a car."
"My wife and I went to check out a car at Honda Legends this past Saturday and were greeted and welcomed by our product specialist as soon as we walked through the parking lot. This was kind of a nice surprise and made us feel like a valued customer. Our product specialist was very professional and respectful of the request we made during this visit. In addition, the sales manager was also very professional in helping us with the car we liked and gave us an out the door price that was within our budget. Both were very helpful and we appreciated their time. This great experience made us feel like a valued customer. Thanks to them, we decided to go back and bought the Honda C-RV with them today."
"A few days ago, my wife accidentally bumped the driver-side mirror on our 2025 Honda Pilot Black Edition while backing out of our garage... On my way home, I called Legends Honda, which is where we purchased the vehicle. The parts department at Legends Honda listened carefully, reviewed the photos I sent, and agreed that only the mirror cap was needed. They worked with their manager and sold me the cap for $56, which was only a few dollars more than buying it online -- and without shipping costs. When I went to pick up the cap, I told the parts employee that I was completely comfortable installing it myself. Instead of just sending me on my way, he insisted that I stop by service before leaving, explaining that a technician might be willing to take care of it for me at no charge. He was absolutely right. The service manager and a technician came out, took a quick look, confirmed everything was fine, brought the vehicle back, reinstalled the mirror cap and glass properly, and didn't charge me a dime. Bottom line: Legends Honda resolved the issue completely for $56, with honesty, professionalism, and proactive customer service. Between our original purchase experience and now both parts and service, Legends Honda has been outstanding across the board."
"Hands down, the easiest and most convenient vehicle purchasing process I have had. I purchased from out of state, and the entire process was as seamless as could be even with that consideration in mind. I was able to get all of my questions answered ahead of time in working with our salesperson, and he was able to get the vehicle reserved, as well as additional information sent my way prior to me making the trip down. The staff even went ahead and fully detailed the truck for me prior to arrival. Full on detail, too. That alone was impressive. I was greeted by and worked with another product specialist when I arrived, and he did an excellent job in answering all the final questions I had. When it came time to finalize paperwork, financing, trade in, and all necessary documentation, everything was handled in a timely manner. I cannot recommend the team here enough to anyone looking for a vehicle. Zero pressure, friendly staff, and insanely considerate of your vehicle needs/wants/budget. While I don't anticipate needing a new vehicle for a while, I will gladly make the three-hour drive back when that day comes to work with these folks again."
"Bought my car many years ago at Legends and had a good experience. I am always very happy with getting service done at Legends. It's super easy and I never feel like I am being upsold, however service recommendations are provided during the appointment, and I love the status report I get about my car at the end. My service advisor has been my service advisor my past couple trips and he does a really good job getting me in and out as quick as possible. I will keep coming back and recommending as long as this experience is consistent!!"
"We had a great experience at Legends Honda. Our service coordinator kept us informed and made everything seamless, and our shuttle driver was on time, courteous, and personable. Both were excellent at their jobs and deserve a shout-out."
"Had a bolt broken off in my engine that I had been told would be costly and near impossible to fix by another mechanic. The technician had it out same day. The service advisor worked with me on cost. I always leave here feeling like I had everything fixed in a timely manner."
Leave Your Legends Honda Review
Had a recent experience with our sales or service team? We'd love to hear from you. Your feedback helps us continue raising the bar and gives fellow Missouri and Kansas Honda drivers the confidence to make an informed decision. Please take a moment to leave us a review; it means more than you know.
Have questions or ready to get started? Contact us today and a member of our team will be happy to help. We look forward to earning your trust and welcoming you to the Legends Honda family.
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